臺北市獲頒李光耀世界城市獎特別獎 蔣萬安代表領獎、發表演講
臺北市長蔣萬安今(15)日下午出席2026李光耀世界城市獎(Lee Kuan Yew World City Prize, LKYWCP)講座,並以「Human Touch in a Smart City」為題發表演講,分享臺北市在智慧城市、兒少健康、AI治理及城市韌性等面向的治理經驗。蔣萬安表示,科技重要、經濟成長也重要,但對臺北而言,城市治理最核心的信念始終是以人為本。
蔣萬安市長以「生生喝鮮奶」政策為例指出,臺北透過數位學生證結合便利商店通路,讓學生每週能在住家或學校附近領取鮮奶,不僅回應兒童健康與在地乳農需求,也運用數據精準控管,降低配送不足與浪費風險。他表示,這項政策背後展現的不是單一科技應用,「科技本身不是目的,以科技提供市民更好服務才是目的。」
蔣萬安也提到,臺北成功引入NVIDIA首座海外總部,代表全球科技產業對臺北未來的信心。市府將串聯內湖、南港、士林等科技聚落,打造「Taipei Tech Cluster」,並以北投士林科技園區作為城市級AI實證場域,推動生技、智慧醫療、ICT及會展產業的AI導入。他也說明,臺北是臺灣第一個訂定完整AI作業指引的城市,讓公務同仁能在明確規範下運用AI、提升公共服務效能。
蔣萬安在演講最後表示,臺北是一座擁有先進系統與科技能量的城市,但真正的力量來自多元、民主、創新及溫暖。他以臺灣火鍋比喻臺北的城市性格,強調城市就像一鍋融合不同食材的火鍋,開放、包容,也充滿活力。他也感謝李光耀世界城市獎委員會肯定臺北,並表示這份榮耀屬於數十年來投入市政的公務同仁,以及全體臺北市民。
論壇中的Q&A交流環節,由李光耀世界城市獎提名委員會主席、新加坡宜居城市中心主席蔡君炫博士主持。
針對氣候變遷議題,蔣萬安表示,每座城市都面對著各自不同的氣候或災害挑戰,臺北面對的是豪雨、地震與颱風。他以臺北投入超過2億美元,將排水系統容受度從每小時78.8毫米提升至88.8毫米;其中敦北地區地下滯洪隧道可容納約16座標準游泳池水量,並採取類似捷運工程的潛盾機施工方式,將工程對市民生活的擾動降到最低。
針對科技議題,蔣萬安分享臺北1999市民熱線導入AI的經驗。他表示,當市民來電詢問問題,AI可即時將語音轉換成提示語、掃描資料庫並提供接線人員精準答案,升級後可減少九成處理時間。他也提到,臺北目標明年底讓所有市府公務同仁在日常工作中部署AI agent,並以開源方式提供智慧助手CiviClaw,讓更多城市可共同運用。
蔣萬安強調,AI發展能節省時間、提升效率,但同時也必須面對隱私、錯假資訊及偏誤等風險,因此臺北率先訂定AI作業指引,鼓勵公務同仁使用AI的同時,也確保不會踩到法律紅線,讓城市在創新與風險控管之間取得平衡。
以下為蔣萬安市長演講全文:
Ladies and gentlemen, good afternoon. I am Wan-an Chiang, Mayor of Taipei.
Taking home Taipei’s first-ever Lee Kuan Yew World City Prize Special Mention is a monumental milestone for our city, and it is an absolute privilege to be here with you today.
What is a city truly for? In Taipei, our answer is simple: Technology matters, economic growth matters, but people must always come first. And that belief guides everything we do.
Today I want to share two stories about how Taipei does things a little differently—how we bring a distinctly human touch to smart technology.
Let me start with a story about a simple carton of fresh milk.
Earlier this year, Taiwan opened its doors to zero-tariff imported milk from New Zealand. It was a massive blow to our local dairy farmers.
At the same time, as a father of three children, I look at the health data—our kids need calcium.
Look at history. Japan started a school milk program in 1954, and Thailand did it in 1992. Years later, their kids grew an average of 9 centimeters taller.
It’s not just about height. It’s about lifelong health, and a city’s future.
We decided to launch a policy called “Milk Weekly” to provide fresh milk for free once a week to our children in Taipei.
However, the fresh milk delivery from farms to school desks could lead to a cold-chain logistics nightmare. We needed to find a smart way to tackle this issue.
We leaned into Taipei’s unique superpower: our convenience store density. It is the second highest in the world. On almost any street corner, you are never more than a five-minute walk from a store.
We asked ourselves a radical question: What if we turned the local corner store into an extension of the school cafeteria?
It sounded incredibly romantic, but executing it was an absolute rollercoaster. We spent countless nights hammering out heavy negotiations with major retail chains. Finally, we broke the deadlock.
Today, a student in Taipei simply walks to the convenience store downstairs once a week, taps their digital student ID card—beep—and walks out with a free carton of fresh milk.
Since last April, we’ve delivered around 6.5 million cartons to over 200,000 students. Our local success actually triggered a domino effect, reviving the policy in Taiwan.
When the World Cities Summit panel visited Taipei and tried tapping the cards themselves, they smiled and said, “Very smart!”
And it is. Because behind that simple beep is a sophisticated, data-driven forecasting system that guarantees zero shortages and zero waste.
Moreover, think about it—if we can seamlessly distribute fresh milk every single week, we can instantly distribute emergency supplies during a crisis.
That is when a smart city becomes a resilient city. Technology is not a destination. It is a tool to serve people better.
The second story I would like to share with you is, this year, we hit a massive milestone: Taipei became home to NVIDIA’s first-ever overseas headquarters.
NVIDIA’s arrival is about far more than just the ten thousand jobs or the 1.7-billion-US-dollar investment. We are using this momentum to rewire our city.
We are connecting our major tech parks—Neihu, Nangang, and Shilin—into a “Taipei Tech Cluster.”
This tech cluster will lay the foundation of Taipei’s next-generation innovation economy.
It creates a real-world testing ground where biotechnology, smart medicine, ICT, and the MICE industry can natively integrate with AI.
But we also know that the government must lead by example. Under my administration, Taipei became the very first city in Taiwan to have its very own comprehensive AI Guidelines.
We gave our public servants a “safe-to-operate” manual so they can embrace AI boldly, without the fear of crossing legal red lines.
Our goal is simple and clear: to make Taipei one of the world’s top AI cities by 2035.
Over the next five years, Taipei will invest approximately one billion NT dollars to integrate AI into public services.
We are already collaborating with NVIDIA to build a Digital Twin for our upcoming metro line renewal. And our Shilin-Beitou Science Park is transforming into a massive, city-scale AI sandbox.
NVIDIA chose Taipei because of a thriving community. A place where engineers can innovate, entrepreneurs can take risks, researchers can collaborate, and families can build their future.
When the world’s leading AI company chooses a city, it is casting a vote of confidence in that city’s future.
Because the future of AI will not be built by one company or one city alone.
To all of our international partners here today in this room, my message is simple: Taipei is your most reliable teammate. Together, we can lead the world into the era of Physical AI.
Let me leave you with a final, personal reflection.
Taipei is a city of advanced systems and cutting-edge tech, yes. But at its core, it is profoundly human.
Our greatest strength isn’t our microchips; it’s our diversity.
Our vibrant, sometimes noisy, culture is simply our democracy in action. It’s what keeps us open, innovative, and resilient.
It’s a bit like a Taiwanese hotpot. Anyone of you have tried Taiwanese hotpot?
It’s bubbling, it’s spicy, it might make you sweat a little, but the flavors blend perfectly, and you will always come back for another bite.
As Mayor, my ultimate mission is to keep the heat on that hotpot—to ensure Taipei remains an open, inclusive home for people of all ages, genders, backgrounds, and cultures.
Like the ingredients in that pot, we blend.
Thank you to the committee and the council of the Lee Kuan Yew World City Prize for this incredible Special Mention.
This honor belongs to decades of dedicated civil servants, and above all, to the resilient people of Taipei.
Taipei is a city defined by democracy, diversity, innovation, and an undeniable warmth.
I invite every single one of you to come visit, grab a hotpot, tap a card at our convenience stores, and feel the energy of our happy city for yourselves.
Thank you very much.
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