According to Lin Chiu-Hsiang, Chairman of the Ergonomics Society of Taiwan:Ergonomics is starting to attract more attention, with a new focus on the user experience 中華民國人因工程學會理事長林久翔:人因工程擺脫冷灶 使用者經驗成顯學

The “user experience” concept has been around for nearly ten years now, with leading international corporations such as Google and Apple emphasizing the user-oriented nature of their technology. With ubiquitous computing, the user interface of 3C products has become very important. Through new design based on psychological research, the concept of the user interface will apply not only to products that you can see and feel, but also to virtual interaction and applications that are less tangible, such as sensing, etc. Unlike traditional interface design, the user’s psychology, perception and sensation need to be taken into account; the “intangible interface” and context-awareness are extremely important. If these factors are not taken into consideration, the end-product is likely to be clumsy and awkward, and it will be difficult to achieve natural interaction between user and product.
近10年來,「使用者經驗」抬頭,包括Google、Apple等國際大廠都強調使用者為導向的科技。電腦無所不在,3C產品介面變得非常重要。人機介面從看得到、摸得到,顯而易見的產品,透過心理學研究的設計,未來將轉變成虛擬互動,看不到的運用如感測等,與Interface設計不同,要參考使用者的心理、知覺和感觀,無形的Interface,情境感知非常重要,否則,設計出來的產品很僵硬,不易做到自然互動。

In interface innovation, the product designer needs to have a thorough understanding of both technology and how the human brain reacts to stimuli. In the future, with robots operating in the home, device interface interaction and communication will need to be “smarter.” The challenge will be to achieve efficient workflow integration, while ensuring that the hardware devices can work effectively with the software and services; innovation will be needed in every aspect of the “4Is” (Interface, Intelligence, Integration and Infrastructure).
Interface的創新,產品設計者要了解科技、了解人腦的反應。未來機器人進入家庭,工具介面的互動、往來溝通,要更有智慧。過程中,Workflow(工作流程)能否整合,硬體裝置配合軟體的服務,4I(Interface、Intelligence、Integration、Infrastructure)每個角色都要創新。

In the past, product design has tended to be technology-focused; today, it is user-focused. Innovative enterprises need to create systems that integrate products and services, not just individual products. The development of ergonomics in Taiwan only goes back about 17 years; today, the issue of ergonomic design is starting to attract more and more attention, and the speed at which new technologies integrate ergonomics is picking up.
以前商品設計以技術為核心,現在則以使用者為中心,但創新的企業是要創造一個產品加服務的系統,而非單單是一個商品。人因工程在台灣發展僅約17年,這個議題愈來愈被重視,持續發酵,新科技聚集到人性科技會愈來愈快。