SECOM Develops New Business Enters the Healthcare New Blue Ocean 跨入醫療照護新藍海 中興保全開闢事業新版圖

As early as 33 years ago, when the Internet was not yet widely available, SECOM was already employing “networks” to conduct business. The company used telephone dial-up to upload notification information in order to carry out its security services.

早在33年前,網路尚未普及,中興保全就利用網路作生意了。它透過電話撥接方式上傳通報資訊,進行保全服務。

In an export era where the “household is the factory,” overlock machines (sergers) were often stolen from garment industry vendors, which led to a high demand for security services. SECOM was able to take advantage of this trend and gradually became a well known corporation. As the pace of liberalization of the banking industry accelerated, the demand for automated banking services also increased. Currently there are 19 thousand automated teller machines (ATMs) in Taiwan and SECOM enjoys a market share of 40-50% of the ATM security market.

在「家庭即工廠」的外銷年代,成衣業商家的「拷克機」失竊率非常高,促成了保全需求大增,中興保全也搭著這波熱潮,逐漸打出名號。隨著銀行自由化腳步加快,無人銀行的自動化服務功能需求增加,目前全台有1.9萬台ATM,其中有40-50%是由中興保全提供服務。

According to an Institute for Information Industry (III) survey, Taiwan’s current penetration rate of household Internet access has exceeded the 65% mark. Among households with Internet connectivity, 78% have broadband services. Therefore, it is relatively easy for vendors to offer monitoring-based security services, e.g. remote healthcare. In 2008, the number of senior citizens over the age of 65 in Taiwan had reached 10.4%, which represents an aging society attractive to vendors seeking business opportunities in this “gray-hair” market. SECOM has also stepped out of its comfort zone of traditional models of system security and started to embrace the new Blue Ocean.

根據資策會調查,台灣目前家庭連網普及率已超過6成5,連網家戶中有78%使用寬頻服務。因此,保全業者容易推動以監控為基礎的其他業務,如遠距健康照護等。2008年,台灣65歲以上老人占比已達10.4%,高齡化社會吸引業者重視銀髮市場商機的開拓,中興保全也跳脫既有系統保全模式,投入新藍海。

Starting from 2005, SECOM has been promoting a “GPS Lost Person Location System.” Using Chunghwa Telecom’s AGPS system deployed on base stations island-wide, it is possible to find a person with a cell phone or via the Internet. SECOM has so far successfully found 20-30 lost senior citizens. In addition, the Social Affairs Department of Yilan County has also employed this system to help women who are victims of domestic violence.

自2005年起,中興保全推動「衛星定位協尋系統」,透過中華電信在全省的基地台的AGPS定位,用手機、網路都可以找到人,中興保全已成功協尋2、30位失蹤老人。此外,宜蘭社會局也用這套系統幫助受家暴的婦女。